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FAQs
 

QCan I place an order by telephone?
No, we only take online orders but if you having difficulty placing your order, or need assistance please contact us by email info@tonicannelli.com

QHow much will postage for my order be?
All prices include free postage and packaging regardless of where you live, what you buy and how much you buy – so buy more!!!

QWhen will my order be dispatched?
All orders are dispatched by First Class post within 7 working days of receipt of your order. All overseas orders are dispatched using Royal Mail Air Mail. If your chosen item is out of stock we will email you straight away giving an estimated delivery date.

QIs Drummers Alliance merchandise available to buy from anywhere else?
No, the items you see on this website are only available to order from our website. www.drummersalliance.com / www.tonicannelli.com

QCan I return my order?
Yes, if you need to exchange your T Shirt for a different size please return to:
Drummers Alliance,
261 Western Road,
Sheffield S10 1LE.
South Yorkshire

Items must be returned within 7 days of receipt, please include a note explaining what size you would like to exchange for.